Terms and Conditions
All Furniture products sold by KidsBedsWA are guaranteed to be free from defects in materials and workmanship for a period of 12 months.
Kids Beds WA at its option shall repair or replace any product during the guarantee period which fails to meet the product's specifications. This guarantee shall extend to the original purchaser only, and a copy of the original purchase receipt must be supplied in the event of your product requiring a service. Please contact us by email or phone with details of the issue before returning any product.
This guarantee does not extend to product failures or defects caused by or associated with;
failure to install, assemble or maintain correctly, unsuitable physical or operating environment, accident ,misuse, unauthorised repair, modification or alteration, using the items purchased for a different purpose that they are meant for.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
We will not be held responsible for return freight charges and packaging costs of goods
returned under guarantee. We will however waive delivery costs for redelivery of items repaired or replaced.
In accordance with the Laws of Fair Trading applicable within Australia, Kids Beds WA will refund or replace (at our option) any item that arrives in a damaged condition, provided that we are notified immediately upon delivery. Please contact us by email or phone with details of the damage before returning any products.
We will also refund or replace (at your option) any item that does not do what its description said it would, or was falsely misrepresented.
We generally will not refund an item simply because you change your mind about the item. If an item is unused, in original packaging and where a proof of purchase is provided, we will allow an exchange for an item of similar or higher value.
Where items are returned for refund via mail or courier, they must be accompanied by a written statement stating why you believe the item should be refunded, and that item must be in the same condition as you received it. Items must be packaged for transport in a manner appropriate such that they should reasonably arrive in good condition.
We at Kids Beds WA want the best for your child; this is why we have gone to the upmost lengths to make sure that the products that you receive you will be happy with. In the Unfortunate rare circumstance that something does goes wrong or you are not completely 100% happy with the product, please contact us and we be more than willing to help out with any issues.
All transactions are processed in Australian Dollars.
We can be contacted either by email:
Or by filling in the register your interest form - can be located on home page.
We will endeavor to respond to you ASAP (within 24 hours)
We can also be contacted by Mail:
Kids Beds WA
379 Summerfield rd
We do have a Telephone number- 0467 88 55 47
Please leave a clear concise message and we will promise that we will do our best to return your call ASAP (or within 24 hours)
You are also welcome to leave a text (SMS) with your return contact details and again we will do our best to get back to you within 24 hours.
Kids Beds WA is registered under:
The Trustee for Wardle Trust ABN 52959814527